Karen Paiyo

Accountability is not a consequence ... it's your competitive advantage!

Early in the Minnesota Twins 2009 exhibition season, Twins manager Ron Gardenhire discovered a note on his desk from Justin Morneau, his star first baseman. It read: “Gardy: I forgot to run sprints after the workouts yesterday; I am fining myself.” Next to the note was a hundred-dollar bill.

Entrepreneur, author, and speaker Sam Silverstein asks: Is Justin Morneau accountable because he's a superstar or is he a superstar because he's accountable?

In No More Excuses, Silverstein identifies the Five Accountabilities shared by all truly successful people and organizations.

• Shows why accountability gives businesses and individuals the competitive edge
• How to instill accountability throughout the enterprise
• How the Five Accountabilities can support both values and strategic intent.
• Includes interviews with 50 carefully chosen Accountability Masters from six continents and all walks of life—including academics, Fortune 500 CEOs, and Hall of Fame athletes.

No More Excuses also features on-line resources for implementing and reinforcing each of the Five Accountabilities on a daily basis. Read it—and expand your own Accountability Zone!

Table of Contents

Introduction: Your Competitive Advantage.
Learn the Five Accountabilities that gives people and organizations the edge.

How to Use This Book.

Get an overview of the NO MORE EXCUSES program – and meet the Accountability Masters who contributed to this book.

PART ONE.

Chapter 1: The $10,000 Question.

Learn who you are really accountable to.

Chapter 2: Beyond the Excuse.

Find out how expensive excuses really are.


PART TWO.

Chapter 3: The First Accountability: Doing the Right Things.

You are accountable for understanding and identifying your strategic intent – and the activities that support it.

Chapter 4: The Second Accountability: Managing Your Space.

You are accountable for creating space for new ideas, initiatives, and projects.

Chapter 5: The Third Accountability: Managing The Process.

You are accountable for creatively pursuing your strategic intent, even when you hit an obstacle.

Chapter 6: The Fourth Accountability: Establishing the Right Expectations

You are accountable for setting expectations that reflect your values, are properly benchmarked, and are a bit of a stretch.

Chapter 7: The Fifth Accountability: Contributing to Your Relationships.

You are accountable for giving to the relationships that matter most to you – and for giving to the larger world.


Conclusion: Creating a Culture of Accountability.

Join the global alliance of Highly Accountable People!

APPENDIX: More from the Accountability Masters.


About the Author

Sam Silverstein is an internationally acclaimed consultant, coach, and business advisor. A past president of The National Speakers Association, his client list includes such organizations as AFLAC, Lucent Technologies, the National Association of Home Builders, Prudential Insurance Company, and the United States Postal Service.